Shipping policy

Domestic Shipping:

For domestic orders, we use Canada Post - Expedited Parcel, Express Post and Priority  which takes 1-3 business days to deliver after the shipment date. We will email you the tracking number as soon as your order is shipped. Please allow up to 2 business days to process your order and expect your package in 3-5 business days.

International Shipping:

Canada Post Expresspost International takes approximately 3-7 business days. Please know that shipments outside Canada and the United States may be subject to import charges, which are the responsibility of the purchaser. House of Energy ships your package DDU, “duties and taxes unpaid”, and does not collect the VAT, duties and/or taxes and cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid in order for your package to clear customs.  All international orders will have a tracking number included.